Time to listen
Appointments are personal and unhurried, with time to discuss your symptoms and concerns.
About Us
Meet Jo England
The Person Behind Your Care
At Ear Rescue, you’re not seen by a faceless clinic. You’re cared for by Jo England — a highly experienced healthcare professional with over 25 years of NHS and private sector experience, and a personal understanding of hearing loss that very few practitioners can claim.
- 25+ yearsNHS and private healthcare experience
- Every appointmentpersonally delivered by Jo
- Specialist trainedin microsuction and irrigation
Jo’s Story
Clinical expertise shaped by lived experience
Jo England founded Ear Rescue with a simple but powerful belief: that everyone deserves access to expert ear care, delivered with genuine compassion and clinical excellence. For Jo, this isn’t just a professional commitment — it’s personal.
Jo was born deaf. Through treatment, she regained approximately 90% of her hearing — an experience that has shaped everything about the way she approaches ear care. She knows first-hand what it feels like to struggle to hear, to feel cut off from conversations, and to experience the life-changing difference that effective treatment can make.
“When Jo treats a patient, she brings not only clinical expertise, but the empathy that comes from personal experience.”
A Career Built on Clinical Excellence
More than 25 years across hospital, community and specialist care
Jo’s healthcare career encompasses some of the most demanding and rewarding clinical environments in the NHS and private sector.
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01
Hospital Nursing
Pilgrim Hospital, Boston
Working in a busy hospital environment gave Jo a thorough grounding in clinical practice, patient assessment, and the ability to remain calm and precise under pressure. It is here that her commitment to patient-centred care was first established.
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02
Community Nursing
Sleaford Community Team
Delivering care in patients’ homes gave Jo a deep understanding of the challenges faced by people who cannot easily access clinic-based services — experience that directly informs Ear Rescue’s home visit offering.
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03
GP Practice Nursing
Gosberton Medical Centre
As part of a primary care team, Jo developed her expertise in patient assessment, chronic disease management and relationship-based care. The role refined her ability to listen carefully and tailor care to each patient.
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04
Occupational Health Nursing
Health Partners
Jo’s occupational health work deepened her expertise in ear assessment and her understanding of how workplace noise and other occupational factors can affect long-term hearing health.
Why Choose Ear Rescue
Experienced care, delivered personally
There are no agency staff, no rushed appointments and no hidden charges. Every patient is seen by Jo personally.
- 25+
- Years’ healthcare experience
- 100%
- Seen by Jo personally
- 4
- Healthcare settings
- 90%
- Jo’s own hearing regained
Specialist Ear Care Training
Safe, expert hands
Jo undertook her specialist microsuction and ear irrigation training with Ear Wax Specialist — one of the UK’s leading and most respected ear care training providers. This rigorous, hands-on training programme ensures that every procedure carried out at Ear Rescue meets the highest clinical standards.
Combined with her decades of broader healthcare experience, Jo’s specialist training gives patients confidence whether they are attending for an ear health check, wax removal or a home visit.
- Specialist microsuction training
- Ear irrigation expertise
- 25+ years of clinical judgement
Why Jo Started Ear Rescue
Professional ear care for the local community
When the NHS removed routine funding for ear wax removal, thousands of patients across Lincolnshire found themselves without access to a service they genuinely needed. Jo saw people going months without treatment, struggling to hear and unable to access affordable professional care locally.
Ear Rescue was founded to fill that gap: a Boston-based service combining NHS-grade clinical standards with personal, unhurried care. Patients are never rushed, never made to feel like a number, and always leave with a clear understanding of their ear health.
What Patients Can Expect
Care that puts you at ease
Clear explanations
Jo explains what she sees and recommends in straightforward language, without jargon.
Honest treatment
Only treatment that is genuinely needed will ever be recommended.
Genuine empathy
Jo’s own experience of hearing loss helps even anxious patients feel understood and reassured.
Patient Reviews
View all reviews
Care patients truly appreciate
★★★★★“Went to see Jo today and received the friendliest of welcomes. She put me at ease right from the start. It’s a completely professional setup and I was comfortable throughout the procedure.”
Jo Gross
★★★★★“Excellent service — friendly, professional and did an awesome job. Thank you so much! My son can now hear again.”
Diana Burrows
Book an Appointment
Ready to book with Jo?
Whether it’s your first visit or you’re a regular patient, you’ll always be seen by Jo herself.