At Ear Rescue, you’re not seen by a faceless clinic. You’re cared for by Jo England — a highly experienced healthcare professional with over 25 years of NHS and private sector experience, and a personal understanding of hearing loss that very few practitioners can claim.
Jo England founded Ear Rescue with a simple but powerful belief: that everyone deserves access to expert ear care, delivered with genuine compassion and clinical excellence. For Jo, this isn’t just a professional commitment — it’s personal.
Jo was born deaf. Through treatment, she regained approximately 90% of her hearing — an experience that has shaped everything about the way she approaches ear care. She knows first-hand what it feels like to struggle to hear, to feel cut off from conversations, and to experience the life-changing difference that effective treatment can make. When Jo treats a patient, she brings not only 25 years of clinical expertise, but an empathy and understanding that only lived experience can provide.
Jo’s healthcare career spans over two and a half decades, encompassing some of the most demanding and rewarding clinical environments in the NHS and private sector.
Hospital Nursing — Pilgrim Hospital, Boston Jo began her nursing career at Pilgrim Hospital in Boston, Lincolnshire — one of the region’s principal acute hospitals. Working in a busy hospital environment gave Jo a thorough grounding in clinical practice, patient assessment, and the ability to remain calm and precise under pressure. It is here that her commitment to patient-centred care was first established.
Community Nursing — Sleaford Community Team Moving into community nursing with the Sleaford Community Team, Jo gained invaluable experience in delivering care directly to patients in their own homes and community settings. This chapter of her career gave her a deep understanding of the challenges faced by patients who cannot easily access clinic-based services — an understanding that directly informs Ear Rescue’s home visit offering today.
GP Practice Nursing — Gosberton Medical Centre As a Practice Nurse at Gosberton Medical Centre, Jo worked as an integral part of a primary care team, developing her expertise in patient assessment, chronic disease management, and the kind of ongoing, relationship-based care that is at the heart of general practice. Her time in this role refined her ability to listen carefully to patients, understand their broader health picture, and tailor her approach accordingly.
Occupational Health Nursing — Health Partners & BAE Systems Jo also brings experience from the occupational health sector, having worked with Health Partners and BAE Systems. In this specialist field, ear and hearing health is a critical area of focus — particularly in environments with high noise exposure. This experience deepened Jo’s expertise in ear assessment and gave her a thorough understanding of how occupational factors can affect long-term hearing health.
Our medical services are designed to provide reliable, high-quality care with a strong focus on patient comfort and safety
Jo undertook her specialist microsuction and ear irrigation training with Ear Wax Specialist — one of the UK’s leading and most respected ear care training providers. This rigorous, hands-on training programme ensures that every procedure carried out at Ear Rescue meets the highest clinical standards.
Combined with her decades of broader healthcare experience, Jo’s specialist ear care training gives patients confidence that they are in safe, expert hands — whether they are attending for a routine ear health check, a complex wax removal, or a home visit appointment.
When the NHS removed routine funding for ear wax removal, thousands of patients across Lincolnshire found themselves without access to a service they genuinely needed. Jo saw the impact this was having on people in her community — patients going months without treatment, struggling to hear, and unable to access affordable, professional care locally.
Ear Rescue was founded to fill that gap. Based in Boston, Lincolnshire, Jo set out to create a specialist ear care service that combines NHS-grade clinical standards with the personal, unhurried approach that private care can offer. A service where patients are never rushed, never made to feel like a number, and always leave with a clear understanding of their ear health.
Every patient who comes to Ear Rescue is seen by Jo personally. There are no junior staff, no agency practitioners, and no shortcuts. What you get is direct access to a highly experienced, compassionate professional who genuinely cares about your outcome.
Jo takes the time to listen. She explains everything clearly, without jargon. She only recommends treatment that is genuinely needed. And because she has experienced hearing loss herself, she approaches every patient with a level of understanding and patience that makes even the most anxious patients feel at ease.
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